Privacy Policy
&
Terms and Conditions
Updated January 7th 2025​​
At Shores Insurance, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our services. We want to ensure that you understand how we handle your data and how it is used to provide you with the best possible service.
Terms and Conditions:
You agree to receive informational messages (appointment reminders, account notifications, etc) from Shores Insurance. Message frequency will vary. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can cancel SMS service at any time. Just reply STOP. Once you reply STOP to us, we will send a message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, send us a text with START and we will start sending SMS messages to you again. If you are experiencing issues with the messaging program you can reply with the word HELP for more assistance, or you can get help directly at support@shoresinsurance.net. Text message opt-in data and consent are not shared with any third parties (including subsidiaries and affiliates).
Changes to This Privacy Policy​
​​We may update this Privacy Policy from time to time to reflect changes in our practices or to comply with legal requirements. We will notify you of any significant changes to the policy. The most recent version will always be available on our website or upon request.
​Your Rights and Choices:
You have the right to:
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Access, update, or correct any personal information we hold about you
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Request the deletion of your personal information, subject to applicable legal requirements
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Opt out of receiving marketing communications from us
If you wish to exercise any of these rights, or if you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us using the details provided below:
​
Shores Insurance
1530 W State Street Suite D Meridian, ID 83642
(208) 321-4621
1
Information We Collect
We collect personal information necessary for the provision of our services. This information may include:
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Name
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Address
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Date of Birth
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Contact Information (phone number, email address)
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Social Security Number (if applicable)
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Names of Doctors and Medications (this allows us to research plans that work with your doctors and cover the medications you take)
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Payment Information (credit card details, billing information)
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Income Information ​
We only collect the data required to serve your needs and to offer our products and services effectively.
2
How We Use Your Information
We use the personal information we collect for the following purposes:
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To provide you with support services and quotes
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To complete enrollment applications
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To assess your eligibility for insurance products and other programs such as APTC, Medicaid, Low Income Subsidies, IRMAA
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To process premium payments
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To communicate with you regarding your policies or account
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To comply with legal and regulatory obligations​
We do not share, sell, or rent your personal information to third parties for marketing purposes.
3
Data Protection, Security, and In-House Data Sharing
​We take the security of your personal information seriously. We use industry-standard physical, technical, and administrative safeguards to protect your data from unauthorized access, use, disclosure, alteration, and destruction. Our systems and processes are regularly updated to maintain a high level of security. All personal information we collect from you is kept in-house. We do not share or sell your information to any third parties, including affiliates or business partners, unless required by law or explicitly authorized by you. Your data will remain within our company and will only be accessible to employees who need it to perform their job duties.
4
Sharing and Retention of Information
We will not share your personal information with any third-party service providers or affiliates. In exceptional cases, we may share information if required by law, such as to comply with a legal subpoena, court order, or other legal process. We will retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. If you wish to have your information deleted, please contact us at 208-321-4621, and we will take the appropriate steps to remove it from our records.